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The Roadmap for Digital Government

20 Jun 2012, 18:15 UTC
The Roadmap for Digital Government
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“I want us to ask ourselves every day, how are we using technology to make a real difference in people’s lives?” - President Barack Obama

This recent post by US Chief Information Officer Steven van Roekel is cross-posted from the White House blog. We post it here to provoke ongoing discussion about the implications of the Digital Strategy for NASA and other government agencies.
When the Internet revolution arrived in the 1990s, the U.S. Government embraced this new medium to interact with the American people. Today, what started as basic information pages has evolved into sophisticated transactional systems that allow us to pay taxes online, download medical records, and so much more.
Like the 1990s, we are now in the midst of another important shift in how people consume and deliver information and services. In 2011, global smartphone shipments exceeded personal computer shipments for the first time in history, and more Americans will soon access the Internet via mobile devices than desktop PCs. The rise of mobile further compounds the challenge of providing high-quality digital services in a cost-effective and efficient manner.
That’s why President Obama issued a directive today to make important services accessible from your phone and ...

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